Privacy policy

Miroku Resort Co., Ltd. (hereafter referred to as “our company”) has established the following privacy policy (hereafter referred to as “this policy”) regarding the personal information of users. This policy explains what kind of personal information our company obtains, how it is used and shared, and how users can manage their own personal information.

1．Business information

Company name: Miroku Resort Co., Ltd.
Address: 87 Warabo, Izu City, Shizuoka Prefecture
Representative: Katsuhiro Sekiguchi, Representative Director

2．How we obtain personal information

When users register to use our services, we collect information that can be used to identify individuals, such as name, date of birth, address, telephone number and email address.
When users send us inquiries or comments, we collect name, telephone number and email address.

3．How we use personal information

We use the personal information we collect for the following purposes

• To provide services to customers
• To contact customers for the purpose of confirming reservation details, etc.
• Shipping products, payment and settlement of fees, and other related guidance and confirmation
• Guidance, advertising, publicity, and conducting surveys related to the management and sales of our company and our partners
• Understanding the usage status of our company and our partners' facilities, products, and services, as well as improvements and development
• Improving our company's website and our company's services and products
• Other work related to or incidental to the above usage purposes
• Responding to laws and regulations or notifications and guidance from administrative authorities

4．Measures for securely managing personal data

We strive to keep personal information accurate and up-to-date, and we provide training to all employees and executives to protect against unauthorized access, tampering, leaks, loss, and damage. We also have personal information protection regulations in place, and we regularly inspect on-site management.

5．Provision of personal data to third parties

We will not provide personal information to third parties without consent, except in cases where laws and guidelines provide otherwise.

6．Disclosure and correction of retained personal data

When the individual concerned requests the disclosure of their personal information, we will disclose it to them without delay. If you wish to be notified of the purpose of use of your personal information, or to have it corrected, added to, deleted, or suspended from use or provision to third parties, please contact the following.
Miroku Resort Co., Ltd. Takeo Century Hotel TEL: 0954-23-6122 (10:00 - 16:00)

7．Contact details for inquiries and complaints regarding the handling of personal information

If you have any questions, concerns, complaints or other inquiries regarding the handling of personal information by our company, please contact us using the inquiry form.

8．About SSL (Secure Socket Layer)

Our website is SSL compatible, and the communication between the web browser and web server is encrypted. Personal information entered by the user, such as name, address and telephone number, is automatically encrypted.

9．About cookies

A cookie is data sent from a web server to a web browser. By referencing the cookie, the web server can identify the user's computer, allowing for the efficient use of our website. The files sent by our website as cookies do not contain any information that could identify individuals.
You can also disable cookies through your web browser settings.

10．Date of establishment and revision of privacy policy

Established: June 1, 2001
Revised: September 1, 2024

11．Disclaimer

While every effort has been made to ensure the accuracy of the information on our website, we assume no responsibility for any actions taken by users based on the information on our website.
Our company shall not be held responsible for any damages incurred by users as a result of using our website, or for any damages caused by users to third parties.

12．Copyright and portrait rights

All content on our website, including text and images, is protected by copyright and portrait rights. Unauthorized use or diversion is prohibited.

13．Links

You are free to link to our website. However, we may refuse to allow you to link to our website depending on the content of your website.